Articles

How do you settle a conflict on social media?

How do you settle a conflict on social media?

How do you «defuse» conflicts on social media? Here we will look at the situation where several vocal members of a group demand that the admins settle their quarrel. If you are a party to the conflict, what can you do? If you are the group admin, we will look at what is pointless to do, how to deal with members as a last resort, and we will touch a little on hating and trolling.

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How do you give a toast? Sleight of Mouth!

How do you give a toast? Sleight of Mouth!

You are asked to speak. To make a speech. To give a toast. Spontaneously. No problem: a little work with Sleight of Mouth, and you have a universal template for the job! Sleight of Mouth - also known as reframings, also known as the Sleight of Mouth Patterns, also known as the "talking your way out of an attack" templates - was catalogued and immortalised by Robert Dilts in the book "Sleight of Mouth. The Magic of Conversational Belief Change".

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